Reference

How maxi288 Handles Your Account Privacy

Your account data — including wallet details for DANA, OVO, and GoPay transactions — is handled with a clear set of rules about what we collect, why we collect it, and how long we keep it.

Account data protectionDANA, OVO, GoPay transaction privacyYour right to access and deleteLive casino and slots
maxi288 How maxi288 Handles Your Account Privacy
PRIVACY CONTACT PATHS

Reach Us About Your Privacy

Live Chat Support Reach our support team through the live chat on maxi288. For privacy requests — data access, correction, or deletion — start your message with your registered account email so we can verify you quickly.
Email Privacy Requests Send a written privacy request to our support email listed in your account settings. Include your registered wallet type — DANA, OVO, or GoPay — and the nature of your request. We aim to respond within a reasonable period.
Account Settings Panel Some data changes — like updating your contact number or linked e-wallet — can be handled directly inside your account settings panel without needing to contact support. Log in and check the profile section first.
DATA HANDLING DETAIL

How We Protect and Manage Your Data

Cookie and Session Tracking We use session cookies to keep you logged in and to remember your account preferences. We also use analytics cookies to understand how pages are used. You can adjust cookie preferences through your browser settings at any time.
Account Security Practices Account access is protected by your password and an OTP verification step tied to your registered contact. We do not store your DANA, OVO, or GoPay PIN — only the wallet identifier used to route transactions.
Data Retention Rules Transaction records and account data are kept for the period required under applicable local law and our internal compliance procedures. When that period ends, data is removed or anonymised from our active systems.
Requesting Changes to Your Data You have the right to request access to your stored data, ask for corrections, or request deletion where no legal hold applies. Submit these requests through live chat or the support email shown in your account settings.

Common Questions About Your Privacy on maxi288

Below are the questions we hear most often about how your data is handled. If your question is not listed here, our support team can help through live chat or email.

We collect your name, contact details, and the wallet identifier for your chosen payment method — DANA, OVO, or GoPay. We also log your deposit and withdrawal transactions as part of normal account operation.

We share your data only with the payment processors and identity-verification services needed to clear your transactions and maintain your account. We do not sell your data to marketing companies or unrelated third parties.

Send a data access request through live chat or the support email in your account settings. Include your registered email address and the wallet type you use — DANA, OVO, or GoPay — so we can locate your records.

Yes. Submit a deletion request through our support channels. We will remove your data from active systems once any legally required retention period has passed and there are no pending transactions on your account.

We store only the wallet identifier needed to route your payment. Your e-wallet PIN is entered directly in your DANA, OVO, or GoPay app — we never see or store it. Account access also requires an OTP step on login.

If we update this policy in a way that affects how we use your data, we will notify you via your registered contact details. Continued use of your account after notification means you have seen the updated terms.